Shipping policy

Royal Sip Café – Shipping Policy

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Royal Sip Café is an online-only coffee and tea boutique offering curated blends sourced from around the world. Please review our shipping policy below.

1. Order Processing

Orders are processed within 2–5 business days
Processing time does not include weekends or holidays
Once an order is processed, you will receive a confirmation email with tracking information when available

2. Shipping Method

Royal Sip Café uses third-party fulfillment partners (dropshipping)
Shipping carriers may vary depending on product origin and destination
We do not offer in-store pickup or local delivery

3. Estimated Delivery Times

Delivery times vary based on location and supplier:

U.S. Orders: 7–14 business days
International Orders: 10–21 business days

Please note:

Delivery times are estimates, not guarantees
Delays may occur due to customs, weather, carrier issues, or high-volume periods

4. Shipping Rates

Shipping costs are calculated at checkout
Rates depend on destination, order size, and carrier
Promotions offering free or discounted shipping may be available periodically

5. International Shipping

International customers are responsible for customs duties, taxes, or import fees
Royal Sip Café is not responsible for delays caused by customs processing

6. Incorrect Address

Customers are responsible for providing accurate shipping information
Orders returned due to incorrect or incomplete addresses are not eligible for refund
Reshipping fees may apply

7. Lost or Delayed Packages

Once an order is handed to the carrier, Royal Sip Café is not responsible for lost, stolen, or delayed packages
If a package shows as delivered but is missing, please contact the carrier directly
We will assist with filing a claim when possible but cannot guarantee replacement

8. Damaged Orders

If your order arrives damaged: